Privacy policy

"Last updated: September 24, 2025"

"ClearTone-World" operates this store and website, including any related information, content, features, tools, products, and services, to provide you with a customized shopping experience (“Services”). Our store is powered by Shopify technology, which allows us to offer these Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use our Services, make purchases, or otherwise interact with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described here.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include anonymous or aggregated data. Depending on how you use our Services and your place of residence, we may collect and process the following categories of information:

* Contact Information: Name, address, billing/shipping address, phone number, email.
* Financial Information: Credit/debit card numbers, payment account details, transaction history, payment confirmations.
* Account Information: Username, password, security questions, preferences, settings.
* Transaction Information: Items viewed, added to cart, added to wishlist, purchased, returned, exchanged, or canceled.
* Communications: Information shared when contacting customer service or messaging us.
* Device Information: Browser, device type, network connection, IP address, unique identifiers.
* Usage Information: How you interact with our Services, including navigation patterns, browsing, and session data.

Sources of Information

We may collect information from:

* Directly from you: When you create an account, make a purchase, or contact us.
* Automatically: Through cookies, devices, and browsing activity.
* Service Providers: Third parties who assist with payment processing, IT, shipping, or analytics.
* Business Partners and Third Parties: For marketing, advertising, and personalization.

How We Use Your Information

We may use your personal information for purposes including:

* Providing and improving Services: Processing payments, fulfilling orders, managing accounts, enabling returns, sending notifications, personalizing your shopping experience.
* Marketing and Advertising: Sending promotions by email, SMS, or mail; displaying online ads (including interest-based advertising).
* Security and Fraud Prevention: Account authentication, safe payments, detecting suspicious activity, protecting our Services.
* Customer Support: Responding to inquiries, assisting with orders, maintaining business relationships.
* Legal Compliance: Meeting legal obligations, responding to government/legal requests, enforcing our Terms of Service.

Sharing Your Information

We may disclose personal information to:

* Shopify: Our hosting provider, which collects and processes information to provide Services.
* Service Providers: IT support, payment processors, shipping and fulfillment, data storage, analytics.
* Business & Marketing Partners: To deliver advertising and promotional services (including personalized ads).
* Affiliates and Corporate Entities: Within our business group.
* Legal or Business Transactions: Mergers, acquisitions, bankruptcy, or compliance with legal obligations.
* With Your Consent: For example, when you use social media integrations or request third-party services.

Relationship with Shopify

Our Services are hosted on Shopify. Shopify may process your information across different countries to provide secure and reliable services. Shopify also enables advanced features such as personalized ads and analytics.

To learn how Shopify uses personal data, please review Shopify’s Consumer Privacy Policy here: [https://privacy.shopify.com](https://privacy.shopify.com).

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy, security, or accuracy of those sites. Please review their policies before providing any personal information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect data from anyone under the legal age of majority in your jurisdiction. If we learn that we have collected personal information from a child, we will delete it promptly.

Data Security & Retention

While we use reasonable safeguards, no security system is 100% secure. Please avoid sending sensitive information through insecure channels.

We retain personal information as long as necessary to operate Services, comply with laws, resolve disputes, and enforce agreements.

Your Rights

Depending on where you live, you may have rights including:

* Right to access your data
* Right to delete your data
* Right to correct inaccurate information
* Right to data portability
* Right to manage marketing preferences

If you live in the UK or EU, you may also have:

* Right to object to or restrict processing
* Right to withdraw consent at any time

You can exercise your rights via the Services or by contacting us below.

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

* Email: [tokarczykkontakt@gmail.com](mailto:tokarczykkontakt@gmail.com)
* Mail: 20 Stycznia 16/27, Pabianice, 95-200, Poland

We are the data controller of your personal information.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal/regulatory reasons. When updated, we will revise the “Last updated” date above.